Import Advice: Visiting the Canton Fair

Kathy Creaner - Monday, May 27, 2019

At the Canton Fair you can buy everything from buttons to bulldozers. With sessions held twice a year, in Autumn and in Spring, the Canton Fair draws people from all around the world to Guangzhou in China for three weeks of serious international trade. Visitors attend one, two or three phases of the fair, each of which runs for five days, with exhibitors moving in and out on the three days in between phases. During each phase products are on display in three areas comprising 16 multistorey halls in total and as well as in a number of outdoor areas. Go to full article

Five things an importer must know about lead times and Chinese Public Holidays

Kathy Creaner - Friday, April 26, 2019

Have you heard the cautionary tale about the importer who lost a large amount of money because their Chinese supplier missed a deadline? Or the one about the sudden drop in product quality after three or four orders? We all hear the horror stories and we all hope that our own importing business will not suffer a similar fate. Go to full article

Find out about the QPS Trade Program

Kathy Creaner - Wednesday, July 05, 2017

If you are an importer/wholesaler or you are want to purchase one of our products for your business, the QPS trade program is for you. The QPS trade program gives members access to: Go to full article

Retailer Support: How to choose stock the customer will buy

Kathy Creaner - Thursday, June 22, 2017

One of the challenges that faces retailers is knowing how to choose stock that their customer will buy. With so much choice available to them, customers themselves often say that "I don't know what I'm looking for" or "I'll know it when I see it" which makes it hard to predict which stock items will sell and which ones will gather dust on the shelf. Go to full article

Behind the Scenes: Factory Visit

Kathy Creaner - Sunday, June 04, 2017

Recently Graham and I visited the supplier who manufactures our popular Butterfly Range of garden furniture. The main purpose of the visit was to source new aluminium products based on customer feedback. Here's a brief pictorial view of the visit. Go to full article

What you need to know about exchanging business cards in China

Kathy Creaner - Tuesday, February 28, 2017

If you are new to doing business in China you may wonder why it's important to know how to exchange business cards properly. In Australia, business cards are exchanged casually. In China, the exchange of business cards is a formal matter. As it's one of the first things you'll do when you meet a prospective business partner, you'll want to do it well so that you create a good first impression. Go to full article

How we support our retailers

Kathy Creaner - Thursday, February 16, 2017

QPS Importers assists retailers who sell our products in the following ways:

1. Help customers to identify retailers who sell our products.

QPS Importers maintains an up-to-date list of stockists and provides customers with details of retailers in their local area on request.

2. Help retailers to provide customers with information about our products.

QPS Importers provides a features and benefits brochure that retailers are able to use with their customers.

QPS Importers provides product and warranty information on their website in the FAQ section which is accessible to the general public. Customers will be able to do their online research without leaving the store.

QPS Importers publishes information about products on our website on subjects such as how to maintain timer furniture.

3. Help retailers to answer their customer's questions about our products.

QPS Importers provides product training material to retailers, which incudes answers to questions such as what the products are made from, where they are made, how to put them together and how to look after them.

4. Help retailers to order stock while the customer is in store.

QPS Importers offers retailers with a wholesale account the ability to order replacement stock immediately if they do not have the model the customer wants in store. QPS Importers will ship one stock unit to the customer and the remainder of the order to the retailer, reducing the amount of time the customer will have to wait to receive their order.

Note: Minimum order quantities and delivery fees apply. The QPS website will show stock availability at the time of order.

5. Help retailers to assist their customers after the sale.

QPS Importers offers retailers assistance with handling customer queries. Retailers may contact QPS Importers directly for assistance or they may direct their customers to QPS Importers.

QPS Importers will provide information via the QPS Blog and the FAQ section of the website that will enable customers to find answers to their questions.

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10 reasons to buy yourself a butterfly bistro setting

Kathy Creaner - Tuesday, February 14, 2017

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End of Summer Outdoor Furniture Sale

Kathy Creaner - Saturday, February 11, 2017

If you're looking for high quality durable outdoor furniture at wholesale or below prices, you're in the right place. If you're looking for cheap furniture that will only last for a season, you won't find it here because we don't sell it. Go to full article

End of Summer Sale: Double weave rattan planter

Kathy Creaner - Wednesday, February 08, 2017

Normally retailing for $299, we are selling the last of our double weave white rattan planters at just $95 inc GST during our annual end of summer outdoor furniture sale. With only two of these left in stock, this is a real bargain. You'll have to be quick though. The sale ends on 26th February 2017. Go to full article