Do you want to do your own importing from China?

Would you like some friendly help and advice from someone who imports from China?

Would you like to be able to ask questions about the importing process without feeling silly?

We can help.

Our Import Assistance services

We remember what it was like when we first started importing products from China. We managed to navigate the maze of information, legislative requirements and the language barrier and we know you can too. If you would like a helping hand for your do it yourself approach to importing, we are here for you. We can help you with the following:

  • Understanding importing terms and jargon. We will explain importing terms in everyday language for you.
  • Travel to China. We will assist you to organise your own travel to China.
  • Finding and checking out suppliers. We will share our experience with you, including what worked and, sometimes more importantly, what didn't work.
  • Attending trade fairs. We will even meet you there and show you how to get around the first time.
  • Developing and building relationships. We have worked hard to do this for our own import business. We will share what we have discovered along the way.
  • Handling problems. We believe that it's not until we've worked through the first problem with our suppliers that we know we are building a good working relationship.
  • Learning about Chinese culture. We will pass on hints and tips that will help you to understand the differences between the Australian and Chinese way of doing business.
  • Obtaining expert assistance. There are some things that we leave to the professionals.
  • Enjoying the experience. We've been doing this for nine years and we love it. We will encourage and support you along the way.

Our Import Assistance Fees

Initial consultation - 15 mins - absolutely free

This is a phone call or Skype conversation, which gives you a chance to talk to Graham or Kathy (or both!) You tell us what you're looking for from us and we'll tell you if we can help.


Option Description Cost inc GST
Casual session Meeting via telephone, Skype or in person $165/hr
1 month package Includes 3 x 1 hour sessions plus email support $495
2 month package Includes 7 x 1 hour sessions plus email support $990
3 month package Includes 11 x 1 hour sessions plus email support $1485
China experience Tailored package - we meet you in China and provide assistance as agreed POA
Subscription service Available on completion of package - Monthly casual session plus email support $165/month

Request DIY Importing Assistance

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A casual session
1 month package
2 month package
3 month package
China Experience Package